Our Terms of Use and Privacy Policy follow in the paragraphs below. We have provided a brief FAQ as well, if you would prefer a quick overview of the Terms and Privacy Policy.
Frequently Asked Questions (FAQs)
1. What are the Terms of Use for WowSuite? Answer: The Terms of Use are guidelines and rules that you need to follow when using the WowSuite website and services. These include how to properly use the website, your account information, subscription details, and how we handle data and privacy.
2. How often do the Terms of Use and Privacy Policy get updated? Answer: We review and update our Terms of Use and Privacy Policy periodically to ensure they reflect our latest practices and comply with legal requirements. Please check the last updated date at the bottom of each document.
3. How will I know if there are changes to the Terms or Privacy Policy? Answer: Whenever we make significant changes, we'll notify you at least 10 days in advance, typically via email or a notification on our website. We recommend checking these documents regularly for updates.
4. How does WowSuite protect my privacy? Answer: We take your privacy seriously. Our Privacy Policy outlines the steps we take to protect your data, including secure storage, limited data sharing, and compliance with data protection laws.
5. Can I opt out of marketing communications from WowSuite? Answer: Yes, you can. All our marketing emails include an 'unsubscribe' option. You can also opt out by contacting us directly at
accounts@wowsuite.ai.
6. What should I do if I find an error in my personal information? Answer: If you notice any inaccuracies in your personal information, please contact us at
accounts@wowsuite.ai. We will rectify the error as quickly as possible.
7. How can I delete my account? Answer: To delete your account, please send a request to
accounts@wowsuite.ai. We will guide you through the process and inform you about the implications of account deletion, such as loss of access to services and data.
8. What happens to my data if I stop using WowSuite services? Answer: If you discontinue using our services or delete your account, you can download your data within 30 days. Post that, your data will be deleted from our servers in compliance with our data retention policy.
9. Are third-party links on WowSuite safe? Answer: While we strive to include only safe third-party links, we do not control these external sites and are not responsible for their content or privacy practices. We recommend reviewing their privacy policies and terms of use.
10. Who can I contact for more questions? Answer: For any further questions, please reach out to our support team at
accounts@wowsuite.ai. We're here to help!
Terms of Use/User’s Guidelines
Welcome to the WowSuite website, a source for information about using WowSuite's services.
WowSuite (Global Performance Commerce Limited Inc.) operates this website. You can reach us at
accounts@wowsuite.ai. When we say "we," "us," or "our," we're referring to WowSuite.
By using any part of the WowSuite website, you agree to follow these User's Guidelines, which include our Privacy Policy and any other relevant documents. If you don't agree with these guidelines, you can't use the WowSuite website or any of its services.
These User's Guidelines apply when you use the WowSuite website on a computer, mobile phone, or any other device. They also apply when you use the WowSuite website over the internet or other communication networks.
We may change these User's Guidelines at any time. It's your responsibility to check this page for updates. If you continue to use the WowSuite website after we make changes, it means you accept those changes.
Terms of Use/User’s Guidelines - Table of Contents
Section 1. Proper Use of the Website
To access and use the content on the WowSuite website, you must follow these User’s Guidelines. We reserve the right to refuse our services to anyone for any reason. You cannot copy, sell, or exploit any part of the WowSuite services or access them without our written permission.
You are responsible for your actions and any actions on your behalf when using the website. To use the website, you must meet these requirements:
Be at least 18 years old and capable of legally agreeing to these User’s Guidelines
Have the necessary rights and authority to agree to these guidelines, including agreeing on behalf of a third-party if needed
Provide accurate, complete, and up-to-date information, including registration, personal, and payment information
Follow all relevant laws, including data privacy laws
Ensure that all data entered into the WowSuite services (Service Data) is within your right to share and does not contain any illegal, offensive, fraudulent, or obscene content
Provide us with any information we request to verify that you meet these requirements.
What Not to Do
When using the WowSuite website, please make sure you do not:
Break these User’s Guidelines or any other rules provided by us for using the WowSuite website.
Engage in any illegal activities, including violating privacy, defamation, spam, and copyright laws.
Interfere with or disrupt the website's operations.
Harm the website's security or try to find security weaknesses.
Manipulate or circumvent the website's features or operations.
Post false, inaccurate, or misleading information.
Use automated systems such as robots or crawlers to collect or compile website content.
Display the website or its parts within a frame or link to elements like images separately from their original pages.
Alter the design of the website's content when displaying it.
Pretend to be someone else or make false statements about your identity.
Collect, harvest, or process personal information of other users without their permission.
Harass, abuse, threaten, impersonate, or intimidate other users.
Link to the WowSuite website from pages with pornographic content or content promoting racism, discrimination, or other wrongdoings.
Section 2. Joining and User Account Information
To use some of our services, you need to create an account with us. Here are some things you should know:
Fill out the registration forms with accurate and complete information. We'll let you know which information is required.
Keep your username and password private and change your password every 6 months.
You're responsible for the accuracy of the information you provide and any actions taken using your account.
We may cancel your account at any time if we think you've violated these User’s Guidelines, the law, or harmed WowSuite or others.
If we cancel your account, we'll let you know by email and the cancellation will happen on the date specified in the email.
Please note that when you share information with us, it may be transferred unencrypted and may be changed to work with different networks and devices. We always encrypt your credit card information when we transfer it.
Section 2.1 Access to WowSuite Services
2.1.1 Service Availability. We'll try our best to keep the WowSuite Services and your Service Data accessible 24/7. However, there may be occasional downtime for planned maintenance or unexpected events. You have the right to access and use the WowSuite Services for your business needs, but we keep all other rights. We'll provide standard customer support for free, and extra support is available for a fee. We may change the WowSuite Services over time, but we'll give you advance notice for significant changes.
2.1.2 Sharing with Affiliates. You can share your access to the WowSuite Services with your affiliates, contractors, or service providers, but you're still responsible for their compliance with these User’s Guidelines.
Section 2.2 Using WowSuite Services
2.2.1 Login Management. The number of people who can access the WowSuite Services depends on your Service Plan. Each Agent must have their own login, and you can't share or use one login for multiple people. You must keep your login information confidential and not use it to bypass the need for a separate login. If you use the services in a way that violates these User’s Guidelines, the Privacy Policy, or any Purchase Order, we may charge you extra fees and take other action.
2.2.2 Compliance. You're responsible for making sure everyone who uses the WowSuite Services under your account follows these User’s Guidelines and complies with all laws and regulations.
2.2.3 Content and Conduct. In addition to following other rules, you agree not to:
(a) Change, hack, or try to access the WowSuite Services without permission;
(b) Bypass or compromise the security of the WowSuite Services or interfere with their operation;
(c) Try to discover the source code of any software used in the WowSuite Services;
(d) If you're in the health insurance industry and subject to HIPAA, don't use the WowSuite Services to store or transmit any "protected health information" unless we agree in writing.
Section 2.3. Subscription Renewal and Termination
2.3.1 Subscription Renewal. Unless you cancel your account or it's terminated, your WowSuite Services subscription will renew automatically for a term equivalent to the length of your current subscription. You'll be charged the same amount for each renewal period as you did for the previous one.
2.3.2 Subscription Tiers. WowSuite offers various options for using its services, and the prices for each are available on the WowSuite website. (Note: the specific tiers would be inserted here.)
2.3.3 Termination. Either you or WowSuite can end your subscription at the end of your current term, with a notice of 30 days.
2.3.4 Termination Due to Violation. If either party violates the terms of use, the other party may terminate the subscription immediately. If WowSuite terminates the subscription due to your violation, you'll still be responsible for paying the remaining amount for the subscription term. However, if you terminate the subscription due to WowSuite's violation, you'll be eligible for a refund of the remaining subscription amount.
2.3.5 Termination by WowSuite. If WowSuite believes that you or someone using your account has violated the Terms of Use, WowSuite reserves the right to stop your use of the WowSuite Services or any part of it, including deletion of your Service Data. WowSuite may also terminate your access to the services if it discovers harmful software connected to your account. WowSuite will make reasonable efforts to notify you via email before taking such action. WowSuite will not be held responsible for any problems caused by the termination of services. If WowSuite suspects illegal activity, it may report it to the authorities.
2.3.6 Early Termination. If you terminate your subscription before the end of your current term, you'll still be responsible for paying the remaining amount for that term. No refunds will be given for early termination.
2.3.7 Data Retention After Termination. After your subscription ends, WowSuite will allow you to download your data for 30 days. However, if you violated the terms of use, WowSuite may not allow you to download your data.
Section 2.4. Subscription Upgrades and Downgrades
2.4.1 Upgrading Your Subscription. If you wish to enhance your subscription or add more employees during your active subscription term, you'll have to pay an additional fee. The increased payment amount will continue for subsequent subscription terms.
2.4.2 Downgrading Your Subscription. You are unable to downgrade your subscription or remove employees during your active subscription term. If you want to make such changes, you must notify WowSuite 30 days prior to the end of your subscription term. If you do downgrade your subscription, you may lose access to some of the services previously included. WowSuite will not be held responsible for any losses incurred.
Section 2.5. Taxes
2.5.1 Tax Exclusions. The prices for WowSuite's services do not include taxes. You are responsible for paying any applicable taxes. WowSuite may charge these taxes to the credit card you have on file or collect them using the same payment method you used for your order.
Section 2.6. Payment Terms
2.6.1 Payment Terms. You're required to pay for your subscription at the start of each subscription term, unless otherwise specified in the terms of use or a Purchase Order. You must also keep your payment information up-to-date. We will require you to provide us with a valid payment method so that we can pay for all your incurred and recurring fees. We will keep your payment method confidential and we will continue to charge any applicable fees to your payment method in our file until you terminate our services and all outstanding fees have been paid in full. To be very clear, once you provide us with your payment method, all charges, including charges for other software related to receiving the services we are providing, can be charged to your payment method. If you don't make timely payments or update your payment information, WowSuite may restrict your access to its services.
2.6.2 Payment Method. Payments for WowSuite's services are processed by WowSuite's partner. By providing payment information, you authorize this partner to charge your credit card or payment method for the services you use. At our discretion, you may be charged additional processing fees on top of the base fees that will be charged to your payment method in exchange for the services you will receive. You will receive a receipt for each payment made. If there are any issues with your payment, you can update your credit card information through the WowSuite Services.
2.6.3 Payment Portal Fees. If you request the use of a payment portal that incurs fees for WowSuite, you will be responsible for paying these fees to WowSuite.
Section 2.7. Ownership of Service Data
2.7.1 Ownership of Data. All data processed through WowSuite's services belongs to you and is referred to as "Service Data".
2.7.2 Non-Disclosure of Data. WowSuite will not sell, rent, or lease your Service Data to any third party. WowSuite will only share your Service Data with others as permitted by the Terms of Use and when necessary to provide, secure, and improve its services.
2.7.3 Data Security. WowSuite will take necessary measures to ensure the security and confidentiality of your Service Data.
Section 2.8. Non-WowSuite Services and Third-Party Service Providers
If you choose to utilize services from other companies, your use of these services will only be governed by their terms and conditions. WowSuite does not endorse these services and is not responsible for them. This includes privacy and security policies, as well as the handling of data. Access to these services may be discontinued without a refund, and WowSuite cannot guarantee their availability. Any claims against WowSuite regarding these services are waived. WowSuite is not responsible for any damage or loss that may occur as a result of your use of these services. In order to use these services, you may need to create an account with the other companies. By using these services, you allow WowSuite to share your login information and data with them for ease of use.
We may use third-party service providers to help provide our services to you. These providers may have access to your account and your agents' personal data, but only to the extent necessary to provide our services. These providers must keep this information confidential and agree to follow the data transfer restrictions set forth in our terms.
Section 2.9. WowSuite Beta Testing Terms
By creating an account on the WowSuite Beta website, you agree to the beta testing guidelines outlined here. During the beta testing period, WowSuite is providing you with beta services for free.
A "Beta Product" refers to any products, software, services, or features marked as beta versions of the WowSuite Beta website and services that are provided to you during the beta testing period.
2.9.1 Beta Product License. Upon approval of your account on the WowSuite website, WowSuite grants you a license to use the WowSuite Beta services for testing, research, and evaluation purposes only. You are not permitted to modify, disassemble, reverse-engineer, rent, lease, loan, transfer, or make copies of the Beta Product.
2.9.2 Beta Product Ownership. WowSuite retains all rights to the Beta Product and its related documents, including any improvements or changes made to it. No other rights are granted to you besides those outlined in these guidelines.
2.9.3 Beta Product Confidentiality. The information about the Beta Product, including how it works and any data or information related to it, is confidential and belongs to WowSuite. You can only use this information for testing and research as part of these Beta Testing Terms. You can't share this information with others. However, this rule doesn't apply to information that was already known to you, was obtained from another source without any restrictions, or became public knowledge without your involvement.
2.9.4 Beta Testing Termination. These Beta Testing Terms will end automatically when WowSuite releases the final version of the Beta Product. WowSuite does not guarantee that it will release a final version and can change, replace, modify, or cancel these Beta Testing Terms at any time with written notice. If these Beta Testing Terms end, WowSuite won't pay you anything and you won't be able to ask for reimbursement.
2.9.5 Beta Testing Data & Feedback. By using the Beta Product, you agree that WowSuite may collect information and data from you, including personal information. WowSuite may use this information to improve their website and services, and share it with partners. You also agree to provide feedback to WowSuite about the Beta Product and take surveys about their services. WowSuite will have the right to use this feedback for their products and services.
2.9.6 Beta Testing "As-Is". The Beta Product may have mistakes and is only for testing purposes. It is given "as-is" without any guarantees, expressed or implied. WowSuite specifically denies all implied guarantees of suitability for sale, non-infringement, and fitness for a specific purpose.
2.9.7 Beta Testing Responsibility. WowSuite's total responsibility for any issues related to this agreement will not exceed $100. WowSuite will not be responsible for any indirect, accidental, special, or consequential damages, even if they knew the possibility of these damages. These limitations will still apply even if the main remedy fails.
2.9.8 Other Terms. These Beta Testing Terms will follow the laws of Delaware, USA, without considering any conflicting laws. You cannot change or transfer these Beta Testing Terms without our written permission. You must follow all export and import laws and regulations that apply to the technology and documentation we provide. This is the entire agreement between us and it cannot be changed unless we both agree in writing. If a court says any part of these Beta Testing Terms is not legal, the rest of the terms will still be in effect. The rest of the WowSuite User’s Guidelines will still apply even after these Beta Testing Terms end.
Section 2.10. Assignment and Agreement Terms
2.10.1 Assignment. You cannot transfer your subscription or rights under these terms without our written consent. We may assign your subscription or transfer it to another company in the event of a merger or sale of assets. If we ask, you must sign a form to complete the transfer. These terms will still apply to you and any successors or assigns.
2.10.2 Entire Agreement. These terms are the complete agreement between you and us and replaces any previous agreements. There are no other agreements, promises, or commitments between us. These terms cannot be changed, except in writing signed by both parties.
Section 2.11. Export Compliance and Usage Restrictions
The WowSuite Services and other WowSuite technology may be subject to laws and regulations regarding export controls and economic sanctions of the United States and other countries. You must follow all such laws and regulations as they relate to accessing the WowSuite Services and other WowSuite technology. You promise that you or your agents are not on any U.S. government restricted list, and you will not allow anyone to access or use the Services in any country under U.S. embargo (such as Cuba, Iran, North Korea, Syria, or Crimea) or for any prohibited use (such as for the development of nuclear, chemical, or biological weapons, or for missile development).
Section 2.12. Relationship of the Parties
You and WowSuite are independent contractors and not partners, franchisees, joint venturers, agents, fiduciaries, or employees of each other. These Terms of Use do not create any of these relationships between you and WowSuite.
Section 3. Links to Other Websites
The WowSuite website may have links to content on other websites or external sources that are provided by third-party companies. We do not control or monitor these websites and their content. Some of the information and content on these linked sites might not meet your requirements or you might not like it. When we link to another website, it does not mean we endorse, support, or guarantee the accuracy, credibility, authenticity, reliability, validity, integrity, or legality of the content on that site. We are not responsible for these third-party websites or their content, or for their availability.
Section 4. Financial Information
Financial information, like financial reports and the value of WowSuite shares, may be available on the WowSuite website. We try to make sure this information is accurate, but mistakes can happen during the process of collecting, processing, and posting it. If you want to use this information, you need to double-check it. Posting this information does not give advice or suggest any transactions or financial developments, including buying or selling WowSuite securities. You are fully responsible for any decisions you make based on this financial information.
The WowSuite website may have forward-looking statements about future events and projects. These statements are based on our current expectations and include risks and uncertainties. They might also depend on things that may not happen. So, what actually happens could be different from what these statements say. We may not always keep these statements up to date and we do not have any obligations related to them, except as required by law.
Section 5. Privacy
5.1. Privacy Policy
We take privacy seriously and have a Privacy Policy that outlines our accepted privacy practices on the WowSuite website. This policy is incorporated into these Terms of Use.
5.2. Data Processing Agreement and Subscriber as Data Controller
If the data processed through the WowSuite Service (referred to as "Service Data") constitutes personal data, both parties agree that you will be considered the Data Controller and the relevant entity at WowSuite will be considered the Data Processor as defined under applicable data protection laws. Our Privacy Policy and the following paragraphs outline how we process Service Data as the Data Processor.
5.3. Processing Requirements
We guarantee that we will only process Service Data (which may include personal data) to the extent necessary to provide the WowSuite Service and as agreed upon in writing between the parties. We will maintain reasonable and appropriate processes and technical measures to comply with your written requests, such as updating, amending, correcting personal data, canceling, or blocking access to personal data, and providing a written record of the processing of personal data. We will promptly delete personal data from our records after receiving written notice, and will comply with all reasonable instructions for the deletion of any remaining personal data after the completion of the WowSuite Service. We will comply with applicable data protection laws and cooperate with relevant privacy authorities. Our personnel who have access to personal data will be reliable and under an appropriate confidentiality obligation. We will be responsible for any disclosure of personal data by our personnel as if we had made the disclosure ourselves.
5.4. Legitimate Interests
Despite any other provisions in these Terms of Use, you acknowledge that we have the right to use and disclose data related to the operation, support, or use of the WowSuite Service for legitimate business purposes, such as billing, account management, technical support, product development, and sales and marketing, in accordance with applicable data protection laws.
5.5. Sub-processors
You acknowledge and agree that WowSuite may use sub-processors who may access Service Data to provide, secure, and improve the WowSuite Service. WowSuite will be responsible for the actions and omissions of its personnel and sub-processors to the same extent as if WowSuite were performing the services directly under these Terms of Use. The names and locations of all current sub-processors used for the processing of personal data within Service Data can be requested.
5.6. Breach Notification
Unless prohibited by applicable law, we will notify you as soon as possible but no later than 72 hours after becoming aware of any security breach of personal data. This notification will include a detailed description, likely consequences, proposed measures, contact details of our data protection officer, and any other information you may reasonably request. We will take prompt action to investigate the breach and use commercially reasonable efforts to mitigate its effects and remedy the breach. Unless required by privacy law, we will not release or publish any filing, communication, notice, press release, or report regarding the breach.
5.7. Privacy Impact Assessment
Upon your written request and at your cost, we will provide you with the information necessary to demonstrate our compliance with applicable data protection laws and cooperate with you to address privacy risks. Unless due to a security breach or required by privacy law, you may not make such a request more than once in any 24-month period.
5.8. Third-Party Disclosure Requests
Unless prohibited by applicable data protection laws, we will promptly inform you of any inquiry or complaint from a governmental regulatory or supervisory authority and provide reasonable assistance to enable you to respond and meet applicable deadlines. In the event that we are required by law to disclose any personal data, we shall notify you promptly and shall provide all reasonable assistance to you so that you can respond to any such demands and to meet applicable statutory or regulatory deadlines. We shall ensure that none of our people shall disclose personal data pursuant to a legal request unless required by law to do so and has otherwise complied with the obligations in this Section 5.
Section 6. Intellectual Property
WowSuite has all the rights to use the website and services, including patents, copyrights, trademarks, trade names, trade secrets, and other intellectual property rights. You don't have any rights to use these things.
You can't copy, share, show, use commercially, modify, or make changes to the content on the WowSuite website without permission from WowSuite. This includes using similar names, marks, or logos as WowSuite's.
WowSuite cares about other people's intellectual property rights. If you think someone has used your rights or broken these guidelines, you can ask WowSuite to remove the content. You can follow the copyright policy to do this. WowSuite will try to reply to your complaint as soon as possible.
Section 7. Warranty Disclaimer
You understand that using the WowSuite website, its services, and any related content is your own responsibility and that WowSuite isn't responsible for anything that might go wrong.
WowSuite provides the website, services, and content as they are, without changing them to meet your needs. WowSuite doesn't guarantee anything, including that the website and services will work properly, be accurate, be up-to-date, or be free from bugs or other problems.
The information on the WowSuite website is only for general purposes and might not be accurate or up-to-date. It's your responsibility to check for any changes to the website.
WowSuite doesn't guarantee that the website and services will always work or be free from interruptions, errors, or harmful things like bugs. WowSuite also doesn't guarantee the security or privacy of other parties. WowSuite can't promise that you or anyone else will get any benefits or good results from using the services.
Section 8. Limited Liability
You agree that your use of the services is at your sole risk, and that you will be responsible for any breach of the WowSuite terms by your people and will be liable as if it were your own breach.
WowSuite and its people will not be responsible for damages or lawsuits that arise if you break the law, breach this agreement, or go against the rights of a third party. WowSuite provides its services on an “as is” and an “as available” basis and provides no warranties as to the quality of any products, services, information, or other materials purchased or obtained by you through the services will meet your expectations, or that any errors in the services will be corrected.
WowSuite and its people (including officers, directors, employees, contractors, and agents) will not be held responsible for any problems that happen because of using the website, its content, or services. This includes problems like:
Damages, losses, or costs because of using the website or its content
Problems with the website or services
Mistakes made by WowSuite staff
Relying on information on the website
If the law allows, the most WowSuite will have to pay is the amount you paid to WowSuite in the month before the problem happened.
WowSuite will not be responsible for any indirect problems (like losing data or money) that happen because of using the website or these guidelines, no matter what the cause was, including but not limited to the following:
Errors or interruptions or security issues in the provision of the services
Accuracy or reliability of results obtained from the use of the services
Tax obligations or liabilities related to the use of the services
Using the WowSuite website, its content, and services is completely your own responsibility. You also agree to indemnify and hold us and our people free and harmless for any claim or demand, including reasonable attorney’s fees made by any third party due to or arising out of:
Your breach of the WowSuite terms or any documents incorporated into the terms
Your violation of any law or the rights of a third party
Any aspect of the transaction between you and your customer, including but not limited to refunds, fraudulent transactions, alleged or actual violation of applicable laws (including but not limited to refunds, fraudulent transactions, alleged or actual violations of applicable Federal, State and international laws, or your breach of the WowSuite terms.
Section 9. Protecting WowSuite
You promise to protect WowSuite and its people (including officers, directors, employees, contractors, and agents) from any problems that happen because of you breaking these guidelines or any other rules for the website, its content, or services. If WowSuite needs you to protect them, you'll do it at your own cost, as soon as you get a written notice from WowSuite.
Section 10. Keeping Information Private
"Confidential Information" means information that either party shares with the other party. This information could be about their technology, business, customers, employees, or other important information. This information should be kept secret and only used for the purpose of following these guidelines.
Both parties promise to keep the other party's information secret during the time of these guidelines and after. They'll only share the information with people who need to know it and who also promise to keep it secret. They'll also protect the information from being accessed, used, or shared by others. There are some exceptions to this, like if they need to follow the law or share the information with lawyers or financial advisors.
When these guidelines end, the party that received the information must return it or delete it. They can keep a copy if they still need it to follow the rules in these guidelines, the law, or professional standards.
If you give WowSuite any suggestions or feedback about their services, WowSuite can use this information however they want. You agree that WowSuite can learn from your use of their services and use this information to make improvements, even if it doesn't reveal your or your customer's identities.
Section 11. Changes to the Website
WowSuite might change the way their website looks, its content, or the services they offer. They don't have to tell you ahead of time and these changes might cause some problems at first. WowSuite isn't responsible for any issues that happen because of these changes.
Section 12. Website Accessibility
The WowSuite website needs different things like software, hardware, and communication networks to work, and some of these things are provided by others. These things might have problems, and WowSuite can't guarantee that the website will always be available, work without errors, or be safe from interruptions or unauthorized access.
Section 13. Stopping Services
WowSuite can stop providing services on their website for a short or long time, or even forever, at any time. They'll tell you ahead of time if they do. After a reasonable amount of time, WowSuite can delete all the content on their website without making a backup and without telling you again.
You understand that WowSuite isn't responsible for any data that you might lose because they stopped providing services on their website.
Section 14. Laws and Solving Problems
Mandatory Mediation:
If any disputes arise from or relate to this agreement, the parties agree to resolve them through mandatory mediation before initiating any legal proceedings. The mediation shall take place in the jurisdiction where the company is located, where mediation is legally mandated. The parties agree to engage in good faith efforts to resolve the dispute through mediation. If mediation is unsuccessful in resolving the dispute, either party may initiate binding arbitration in accordance with the rules of the American Arbitration Association ("AAA") in the same jurisdiction.
Mandatory Arbitration:
Any disputes arising from or related to this agreement shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association ("AAA"). The arbitration shall take place in the jurisdiction in which the company is located, where arbitration is legally mandated. The parties agree to waive their rights to a trial by jury or to participate in a class action lawsuit. The arbitrator's decision will be final and binding on both parties. Any award rendered by the arbitrator may be entered in any court of competent jurisdiction. The parties agree to bear their own costs, including attorney's fees, incurred in connection with the arbitration proceedings. This mandatory arbitration clause shall survive the termination of this agreement.
Section 15. Changes to the User's Guidelines
Sometimes, WowSuite might change these User's Guidelines. If they do, the new User's Guidelines will replace the old ones. WowSuite will tell you at least 10 days ahead of time before the changes take effect. If you keep using the WowSuite Services after the changes take effect, WowSuite will consider that you agree with the changes.
Just because WowSuite doesn't enforce a part of these User's Guidelines at one time doesn't mean they're giving up the right to enforce it later. By using the WowSuite website, you're agreeing to be bound by any changes to the User's Guidelines, including changes to any related documents, forms, and policies. If you don't agree with the changes, stop using the WowSuite website.
Section 16. Understanding the Terms
The headings in these User's Guidelines are just for making it easier to read and don't have any effect on what the terms mean.
When "including" is used in these User's Guidelines, it means "not limited to" what comes before it. All examples given are just to help explain, not a complete list.
References to parties, persons, entities, or corporations include appropriate gender and number as needed.
Section 17. Severability
If any part of these User’s Guidelines is invalid, the rest of the terms will still apply. If a term is found to be illegal or unenforceable, it will be removed and replaced with a valid term that best matches the original intention.
Section 18. Lasting Effect
Even after these User’s Guidelines end or the WowSuite website stops operating, the agreements on intellectual property, limited liability, and indemnification will still be in effect.
Section 19. Fixing Mistakes
We try to make sure the information on the WowSuite website is accurate, but sometimes mistakes happen. If you think something we posted is wrong, please let us know by emailing us.
Section 20. How to Contact Us
If you have a concern about the WowSuite website, you can send us an email and we'll respond quickly. WowSuite can send you notices about these User’s Guidelines through mail, courier, or email, and if you want to send a legal notice to WowSuite, it must be written in English and sent by mail, courier, or email to the specified address or email. All other notices to WowSuite can be sent by email. Notices sent by email are considered received immediately, and notices sent by mail or courier are considered received within two business days.
Section 21. MISCELLANEOUS
21.1 Unforeseen Events/Force Majeure
Neither party is responsible for delays or interruptions in fulfilling obligations due to uncontrollable events (e.g., natural disasters, acts of God, war, terrorism, or labor strikes). The affected party must take reasonable steps to mitigate the impact. If the event lasts over 30 days, WowSuite may terminate the subscription without liability.
21.2 Conflicts with Other Agreements
In case of conflicts between these Terms of Use and terms governing third-party providers or registry administrators, this Agreement takes precedence for rights, obligations, and remedies between you and WowSuite.
21.3 No Third-Party Beneficiaries
This Agreement doesn't grant rights, interests, remedies, or benefits to anyone other than you.
21.4 No Waiver:
Failure to enforce any provision of these Terms of Use does not constitute a waiver of that provision or any other provision hereunder.
Privacy Policy
By using our site, you agree to let us collect, use, and transfer your personal data as described in this privacy policy.
This policy applies to Global Performance Commerce Limited Inc. (“WowSuite” or the "Company"), including all related websites, products, and services. For European Union residents, this policy also follows the requirements of the European General Data Protection Regulation (GDPR). For California residents, this policy likewise follows the requirements of the California Consumer Privacy Act (CCPA).
I. Your Agreement
A. When you use our site, you agree to let us handle your personal data as described in this policy.
B. This policy applies to WowSuite, our websites, products, and services.
C. If you live in the European Union, this policy also explains how we meet GDPR requirements.
D. If you live in California, this policy also explains how we meet CCPA requirements in Section XXII. CCPA Data Processing.
II. How We Use Your Information
A. We collect your personal data in different ways and for various reasons, such as:
- When you buy something from us, we collect your name, address, phone number, and/or email address.
- When you visit our site, we automatically receive your computer's IP address to help us learn about your browser and operating system.
B. Email marketing (when legally allowed):
If you give us permission and it's allowed in your location, we may send you emails about our site, new products and services, and other updates. Permission is your clear and verifiable agreement, which can happen in situations like:
- Sharing your email address on our site without making a purchase or indicating you don't want to receive emails.
- Providing your email address when ordering or attempting to order a product or service, even if unsuccessful, without indicating you don't want to receive emails.
- Entering your email address when leaving items in your cart, without indicating you don't want to receive emails.
- When you communicate with any of our staff, without indicating you don't want to receive emails.
- Giving your email address during contests, events, or surveys after we've informed you we'll send marketing emails.
- Subscribing to our email newsletter through a form on our site.
- Filling out a form and checking an opt-in box (unchecked by default) to get emails after we've told you the emails will be commercial.
C. Opting out of marketing emails:
- All marketing emails will clearly show that you can opt out of receiving more marketing emails from us at no cost.
- All marketing emails will have a one-click unsubscribe or opt-out option.
- Once you opt out or unsubscribe, we will stop sending marketing emails to you immediately.
D. How we use your personal information:
We may use your personal information, such as your name, address, phone number, email address, and other relevant data, to run our business, improve our site, create new products and services, provide information and support, understand your needs and interests, personalize communications and advertising, fulfill contractual obligations, and generally offer a quality experience for you. For example, we may use your personal information, including your email address, to:
- Communicate, interact, and build our relationship with you.
- Customize content, products, and services for you.
- Contact you with information about us and affiliated third parties.
- Process, fulfill, and follow up on transactions and requests for products, services, support, and information.
- Show recent purchases on our website through pop-ups.
- Verify your authority to use our services.
- Confirm purchases and rewards for referrals.
- Conduct market research and analysis.
- Improve our products, services, website effectiveness, and marketing.
- Comply with legal requirements.
- Provide targeted advertising, including re-targeting technology.
- Send marketing materials, such as newsletters, to inform you about products and services we think you'd like.
- Prevent fraud and other prohibited or illegal activities.
- Notify you about new services, releases, events, and changes to our terms and conditions or privacy policy.
E. Managing email preferences:
To stop receiving marketing and non-transactional emails, click the "unsubscribe" link at the bottom of those emails. If you decide not to receive our emails or newsletters, you can opt-out by emailing us at
accounts@wowsuite.ai.
F. Telemarketing (when legally allowed):
By providing us your phone number, you give us permission to contact you with information about our products and services. This means we may contact you by email, phone, text message, social networks, or other communication methods your device can receive, even if your number is on the Do-Not-Call Registry or a local Do-Not-Call list. Examples of giving permission for telemarketing include:
- Providing your email address on our site without making a purchase and without indicating you don't want to be contacted.
- Providing your email address while trying to order or ordering a product or service, even if the purchase isn't successful, without indicating you don't want to be contacted.
- Entering your email address when leaving items in your cart, without indicating you don't want to be contacted.
- Providing your email address while participating in contests, events, or surveys, after we've told you we'll contact you.
- Subscribing to our email newsletter through a form on our site.
- Completing a form and checking an opt-in box (which is unchecked by default) to be contacted, after we've informed you the contact will be commercial in nature.
G. Opting out of telemarketing:
You don't need to agree to our telemarketing efforts to buy goods or services from us. If you don't want to receive marketing calls, let us know by emailing us at
accounts@wowsuite.ai. We'll honor opt-out requests immediately.
H. Limitations on opting out:
You might not be able to opt out of all information sharing, such as sharing with credit card processors for orders you place with us. Choices you make about marketing communications won't affect transactional, relationship, or legally required communications.
I. Legal disclosure of personal information:
We may disclose your personal information to law enforcement or other government officials if necessary to comply with the law or at their request.
J. Agreement to Privacy Policy:
By using our site, you agree to this Privacy Policy. If you disagree, please don't use our site. We may change this policy as needed.
K. Confidentiality and security:
We treat all information on our site as confidential. It is stored securely and accessed only by authorized personnel. We take appropriate measures to protect personal data from unauthorized use, loss, destruction, damage, theft, or disclosure.
L. Consent for personal information:
How we obtain your consent:
When you give us personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you're consenting to our collection and use of that information for that specific purpose.
If we need your personal information for another reason, like marketing, we'll ask for your direct consent or give you a chance to say no.
Withdrawing your consent:
If you change your mind after giving consent, you can withdraw it at any time by contacting us at email address
accounts@wowsuite.ai.
Keep in mind that withdrawing consent won't affect information sharing you can't opt out of, such as sharing with credit card processors for orders you place with us. Choices you make about information sharing won't affect transactional, relationship, or legally required communications. For some services, collection and use of your personal data might be necessary for the service to work.
M. Circumstances without separate consent:
We collect and process your personal data for various purposes in this Privacy Policy. In some cases, we don't need separate consent, including:
- When fulfilling our contractual obligations to you;
- To comply with laws, regulations, court orders, or other legal obligations, or to assist in investigations; or
- For legitimate interests, such as operating our business and providing services, except when overridden by your interests or fundamental rights and freedoms that require personal data protection.
N. Managing and Deleting your Personal Data:
You can request to edit, update, access, or delete your information by emailing us at
accounts@wowsuite.ai. Within 30 days of receiving your request, we will delete your Personal Data from our records and comply with any instructions regarding the deletion of remaining Personal Data. We won't retain data longer than necessary for its intended purpose or as required by law.
- Requesting a copy of your Personal Data: You may request a free, electronic copy of your Personal Data. We will provide it in a commonly used and machine-readable format, allowing you to transfer it to another company.
- Deletion of Personal Data: We will delete your Personal Data within 30 days if any of the following occurs:
a. The data is no longer needed for its original purpose or a legitimate business purpose;
b. It's no longer necessary to provide our services;
c. Your account with us is deleted;
d. The platform used for our services requests deletion for your protection; or
e. We must comply with a legal ruling or obligation.
III. Personal Data Disclosure
We may disclose your Personal Data for the purposes described in previous sections of this Privacy Policy, and in the following ways:
- Affiliates and Partners: We may share your data with companies or ventures we own or control, and internally within our company, to provide and improve services, for marketing purposes, and for advertising.
- Service Providers and Vendors: We may share your data with business partners, marketing partners, and vendors to provide, improve, and personalize our services.
- Advertising and Marketing: With your consent, we may share your data with advertising and marketing partners for advertising and marketing purposes on our behalf and on behalf of third parties, including social network providers, if any.
- Analytics and Improvement: We may share your data with certain companies for analytics and improvement of our services.
- Legal Compliance, Law Enforcement, and Public Safety Purposes: We may share your data with law enforcement, government or regulatory bodies, lawful authorities, or other authorized third parties to comply with laws, regulations, court orders, or other legal obligations, to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.
IV. Cookies and Third-Party Services
A. Cookies: We may use "cookies" to enhance your online experience, making it easier for you to navigate through our website and improving certain features. Cookies are text files that websites often place on a user's hard drive when the user visits the website. These files identify a user's computer and can record preferences and other data about the user's website visit. We don't extract information about individual users during this process. You may be able to disable cookies through your web browser, but please note that some services may not function properly without them, and your experience on our website could be affected.
B. Third-Party Cookies: We may work with third-party advertising companies that serve ads on our behalf across the internet. These companies may collect and use information about your visits to our website and other websites, as well as your interaction with our products and services. They do this to provide you with advertisements about goods and services that may interest you. However, no personally identifiable information (like your name, address, email, or phone number) will be connected to this information. They may use information about your visits to this and other websites to target ads and track user responses. These targeted ads may appear on our website or other sites you visit. Anonymous information is collected using pixel tags or cookies, which are standard technologies used by most major websites. If you don't want these companies to collect this information, you can opt out.
To learn more about the use of this information or to opt out from certain third-party advertising partners, please visit the Network Advertising Initiative at
http://www.networkadvertising.org/choices. Note that if you delete your cookies, use a different browser, or buy a new computer, you'll need to renew your opt-out choice.
C. Third-Party Services: Generally, the third-party providers we use will only collect, use, and disclose your information as necessary to perform specific services they provide to us. Some third-party services, like payment gateways and transaction/payment processors, must comply with security standards, such as the Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS is a set of security standards designed to ensure that all payment processors handling credit card information maintain a secure environment. All direct payment gateways we use adhere to PCI-DSS.
While we don't store your credit card information, payment gateways and transaction/payment processors may store your purchase transaction data as required by law. These third parties have their own privacy policies about how they handle your personal information during purchase-related transactions. We recommend reading their privacy policies to understand how your information will be handled.
Keep in mind that some providers may be located in, or have facilities in, a different jurisdiction than you or us. If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where the provider or its facilities are located.
Once you leave our site or are redirected to a third-party website or application, our Privacy Policy and Terms of Use no longer apply.
V. Payment Information
A. Payment Processing: If you use a direct payment gateway to complete your purchase of our services, we will store your credit card data, which is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). We store your purchase transaction data only as needed to process your purchase, including any subscription payments if applicable, which are automatically renewed each month.
B. Cancellation of Automatic Renewal: You can cancel the automatic renewal of your purchase transactions, including the associated purchase transaction data, at any time by contacting us at email address
accounts@wowsuite.ai.
C. Payment Security: All direct payment gateways follow the standards set by PCI-DSS, which is managed by the PCI Security Standards Council. This council is a joint effort of major credit card brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements ensure that our site and service providers securely handle your credit card information.
VI. Electronic Communications, Phone Calls, and Text Messages
A. Electronic Communications: By giving your consent in accordance with applicable law, you agree to receive electronic communications from us. We may choose to communicate with you through email or by posting notices on our site. All agreements, notices, disclosures, and other electronic communications we send to you satisfy any legal requirement that they be in writing.
B. Phone Calls and Text Messages: When you give your consent as per the Telephone Consumer Protection Act (TCPA) or any applicable law, you agree to receive phone calls, including artificial voice calls, pre-recorded messages, and calls delivered via automated technology, as well as text and SMS messages to the phone number(s) you provided. Message frequency varies, with a maximum of 20 messages per month and no more than three text messages per day. Mobile carriers are not responsible for delayed or undelivered messages.
C. Privacy: Be aware that text messages we send may be seen by anyone with access to your phone. To maintain privacy, take steps to protect your phone and text messages.
D. Opting Out: To stop receiving text messages, reply "STOP", "END", or "QUIT" to any text message we've sent. You can also request to stop receiving text messages by calling or emailing us at
accounts@wowsuite.ai.
E. Help and Support: For our contact information or instructions on stopping text messages, reply "HELP" to any text message we've sent or click here for support. Message and data rates may apply to any text/SMS communication.
VII. External Links
Please be aware that our Privacy Policy does not apply to the practices of companies we don't own or control, or to people we don't employ or manage. We provide external links for your convenience only. We have no control over, don't review, and aren't responsible for third-party websites, their content, or any goods or services available through them. Our Privacy Policy doesn't apply to these websites, so any information you provide to them is at your own risk. We encourage you to review their privacy policies.
VIII. Security
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
When you give us sensitive information, like login details and credit card information, we encrypt it using secure socket layer technology (SSL) and store it with AES-256 encryption. While no method of online transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements and follow generally accepted industry standards to protect your personal information.
IX. Data Breach
If a data breach occurs, which may include accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, or access to personal data, we will notify you as soon as reasonably possible under the circumstances, but no later than 72 hours after becoming aware of it. This notification will include a detailed description of the data breach and the type of data affected. We will also communicate the following:
A. The name and contact details of our data protection officer or other point of contact for more information.
B. A description of the likely consequences of the data breach.
C. A description of the measures we've taken or propose to take to address the data breach, including any measures to mitigate its possible adverse effects.
D. Any other information you may reasonably request relating to the data breach.
We will promptly investigate the data breach and use industry-standard, commercially reasonable efforts to mitigate its effects. We will also, subject to your prior written agreement, carry out any recovery or other actions necessary to remedy the data breach. Unless required by applicable privacy laws, we won't release or publish any filing, communication, notice, press release, or report concerning the data breach. If required by law, we will report the data breach to the relevant supervisory authority within 72 hours of becoming aware of it, where feasible.
X. Geographic Location
If we process personal data originating from the European Economic Area (EEA) outside the EEA, in a territory that has not been designated by the European Commission as ensuring an adequate level of protection under applicable Privacy Laws, we will undertake the transfer pursuant to Section 8 mentioned above, which we will maintain in full force and effect. We have data processing agreements in place to ensure compliance with all relevant Directives, and all processing is performed according to the highest security regulations.
XI. Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority in your state or province of residence and have given us consent to allow any of your minor dependents to use this site, you may do so.
Minors are not allowed to use our Website and Apps. If you are between the ages of 13 and 18 (or the relevant age in your jurisdiction where you are considered a minor), your parent or guardian must agree to our Terms of Use and Privacy Policy (both for themselves and on your behalf) before you can use our Website and Apps.
XII. CCPA Data Privacy
This section applies specifically to California residents for so long as WowSuite maintains Personal Information (as defined in and to the extent protected by the CCPA) This section prevails over any conflicting terms found elsewhere in the WowSuite legal documentation, but does not otherwise modify the remaining portions not in conflict. All capitalized terms not defined in this section shall have the meanings set forth in the CCPA or the WowSuite terms.
The parties agree as follows:
1. Scope and Applicability.
1.1. This section applies to the collection, retention, use, and disclosure of the Personal Information to provide services to you pursuant to the WowSuite terms or to perform a Business Purpose.
1.2 You are a Business and appoints WowSuite as a Service Provider to process the Personal Information on behalf of you. You are responsible for compliance with the requirements of the CCPA applicable to Businesses.
1.3. WowSuite’s collection, retention, use, or disclosure of Personal Information for its own purposes independent of providing the services specified in the WowSuite terms are outside the scope of this section.2. Restrictions on Processing.
2.1. WowSuite is prohibited from retaining, using, or disclosing the Personal Information for any purpose other than for the specific purpose of performing the services specified in the WowSuite terms for you, as set out in this section, or as otherwise permitted by the CCPA.
2.2. WowSuite shall not further collect, sell, or use the Personal Information except as necessary to perform the Business Purpose. For the avoidance of doubt, WowSuite shall not use the Personal Information for the purpose of providing services to another person or entity, except that WowSuite may combine Personal Information received from one or more entities to which it provides similar services to the extent necessary to detect data security incidents, or protect against fraudulent or illegal activity.3. Notice. You represent and warrant that you have provided notice that the Personal Information is being used or shared consistent with Cal. Civ. Code 1798.140(t)(2)(c)(i).
4. Consumer Rights.
4.1. WowSuite shall provide reasonable assistance to you in facilitating compliance with Consumer rights requests.
4.2. Upon direction by you and within a commercially reasonable amount of time, WowSuite shall delete the Personal Information. 4.2.1 WowSuite shall not be required to delete any of the Personal Information to comply with a Consumer’s request directed by you if it is necessary to maintain such information in accordance with Cal. Civ. Code 1798.105(d), in which case WowSuite shall promptly inform you of the exceptions relied upon under 1798.105(d) and WowSuite shall not use the Personal Information retained for any other purpose than provided for by that exception.5. Deidentified Information. In the event that either party shares Deidentified Information with the other party, the receiving party warrants that it: (i) has implemented technical safeguards that prohibit reidentification of the Consumer to whom the information may pertain; (ii) has implemented business processes that specifically prohibit reidentification of the information; (iii) has implemented business processes to prevent inadvertent release of Deidentified Information; (iv) will make no attempt to reidentify the information.
6. Mergers, Sale, or Other Asset Transfer. In the event that either party transfers to a Third Party the Personal Information of a Consumer as an asset that is part of a merger, acquisition, bankruptcy, or other transaction in which the Third Party assumes control of all or part of such party to the Agreement, that information shall be used or shared consistently with applicable law. If a Third Party materially alters how it uses or shares the Personal Information of a Consumer in a manner that is materially inconsistent with the promises made at the time of collection, it shall provide prior notice of the new or changed practice to the Consumer in accordance with applicable law.
7. As Required by Law. Notwithstanding any provision to the contrary of the WowSuite terms, WowSuite may cooperate with law enforcement agencies concerning conduct or activity that it reasonably and in good faith believes may violate international, federal, state, or local law.
8. No Sale of Personal Information. The parties acknowledge and agree that the exchange of Personal Information between the parties does not form part of any monetary or other valuable consideration exchanged between the parties with respect to the Wowsuite legal documentation.
XIII. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it. Continued use of our Site after having been informed of any such changes to these conditions implies acceptance of the revised Privacy Policy. This Privacy Policy is an integral part of our Terms of Use.
If our Company is acquired or merged with another company, we may disclose your Personal Data with our prospective or actual purchasers, investors, or successor entities in connection with a contemplated reorganization or an actual reorganization of our business, in connection with financing, a sale, or other transaction involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to decide whether to proceed with a transaction, pursuant to assurances of sufficient data handling practices and safeguards.
For residents of the European Economic Area, our disclosure is limited to situations where we are permitted to do so under applicable European and national data protection laws and regulations.
XIV. Questions and Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at email address
accounts@wowsuite.ai.
We have a "Data Protection Officer" who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following email address:
accounts@wowsuite.ai
XV. Miscellaneous
A. Headings and Interpretation
Section headings are for convenience only and don't affect interpretation. References to parties, persons, entities, or corporations include appropriate gender and number as needed.
B. No Waiver
Failure to enforce any provision of this Privacy Policy does not constitute a waiver of that provision or any other provision in the Privacy Policy.
